Frequently Asked Questions
What lease terms do you offer?
We accept lease terms between 12 and 15 months.
How much is the application fee?
A $75 application fee is for each applicant. A $200 administrative fee is due once the application is approved to secure the apartment.
What is the income requirment?
To qualify to lease one of our apartment homes, your gross monthly income needs to equal at least 3 times the monthly rent.
Applicants are required to submit income verification documents to Snappt, our third-party service, to be authenticated.
Is renters insurance required?
A Renters Insurance policy of at least $100k personal liability and $10k personal contents is required for move-in. The renters insurance policy must have our Additional Party of Interest listed as well., this information is provided to you upon application approval when the lease is created. Once you sign your lease, you will receive a link from Assurant where you can either upload a policy from a carrier of your choice or purchase a Pay-With-Rent policy.
Can I pay my rent online?
Electronic payments are required. Rent payments can be made through the resident portal. ACH payments are not subject to a convenience fee. Credit cards including MasterCard, Visa, and American Express are accepted; however, these credit card payments incur higher convenience fees compared to debit card payments which also incur fees based upon the amount of money being processed on the card.
Are utilities included in the rent?
Water and sewer are billed with rent and allocated based on apartment size and occupancy, while electricity is billed separately through the utility provider. A $45 monthly Property Services Fee covers trash, pest control, package services, and renter’s insurance liability coverage. Valet trash service is provided five days per week.
Is parking included?
We offer uncovered parking on a first-come, first-served basis. Detached garages and carports are also available for an additional monthly fee.
Is the community pet-friendly?
We welcome up to 2 pets per apartment, there is no weight or size limit. All applicants are required to create a pet profile with Pet Screening that includes a photo and other documentation as well as answer some questions about their pet. A fee is required to setup the profile. Breed restrictions include Pit Bulls, Bull Terriers, American Staffordshire Terriers, Rottweilers, German Shepherds, Dobermans, Chows, Presa Canarios, Akitas, Wolf Hybrids, and Huskies. This applies to full or partial breeds. Applicants with service or support animals must submit documentation to PetScreening for approval. Emotional support animals need to be registered, and pet screening will approve all documents related to them.
What schools and transportation options are nearby?
“Nearby public schools include Castle Creek Elementary School, Legacy Middle School, and East River High School. The community is also conveniently located near several colleges and universities, including the University of Central Florida, Valencia College East Campus, Valencia College Public Safety, and Seminole State College Oviedo.
Madison Waterford Lakes is conveniently located approximately 25 minutes from Orlando International Airport and about 30 minutes from Orlando Sanford International Airport. Commuter rail and transit access is available within 20-25 minutes, including LYNX Central Station and the Winter Park Amtrak station.”